Contact Us

For technical issues with our tools, emailing support@multitoolhub.com is the most efficient method. This allows us to track your issue and respond with the appropriate team member. For general inquiries, using our contact form works well too.

We typically respond to all inquiries within 24 hours on business days (Monday-Friday). For urgent issues, we prioritize responses and aim to answer within 4-6 hours during our business hours (9 AM - 6 PM PST).

Currently, we don't offer phone support as we've found that email and our contact form allow us to provide more thorough and documented assistance. This also helps us keep our tools free for everyone. For complex issues, we're happy to schedule a video call if needed.

When reporting an issue with one of our tools, please include: the name of the tool, what you were trying to accomplish, what happened instead, your browser and operating system, and any error messages you received. Screenshots are extremely helpful when appropriate.

Absolutely! We welcome all suggestions for new tools or improvements to existing ones. Please use our contact form and select "Feature Request" as the subject. The more detail you can provide about how the tool would work and who it would help, the better.

Yes, we're always interested in discussing partnership opportunities with complementary services, content creators, and developers. Please email partnerships@multitoolhub.com with details about your proposal and we'll get back to you promptly.

For standard bugs, please use our contact form. For security vulnerabilities, we encourage responsible disclosure. Please email security@multitoolhub.com with details. We take security seriously and will respond promptly to valid security concerns.

Our support team is available Monday through Friday from 9:00 AM to 6:00 PM Pacific Time, excluding major US holidays. We monitor for urgent issues outside these hours but responses may be delayed until the next business day.

We offer a 30-day money-back guarantee on all premium features and subscriptions. If you're not satisfied, please contact our support team with your purchase details and reason for the refund request. We process most refunds within 3-5 business days.

We offer advertising opportunities for products and services that align with our audience's interests. For advertising inquiries, please email ads@multitoolhub.com with information about your company, target audience, and advertising goals. Our team will respond with available options and pricing.